Privacy Policy

Pearl Med Spa · 9774 Glades Rd, Suite A7 · Boca Raton, Florida 33434
Effective Date: February 4, 2026

1. Introduction

Pearl Med Spa ("Pearl," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or interact with us online or in person.

By accessing our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

A. Personal Information You Provide

Full name
Email address
Phone number
Mailing address
Date of birth
Payment information
Medical history and treatment information (when applicable)
Photos or treatment-related images (with consent)

B. Automatically Collected Information

IP address
Browser type and device
Pages visited and time spent
Cookies and tracking technologies

C. Information from Third Parties

Booking platforms (e.g., Zenoti)
Payment processors
Marketing and advertising platforms
Social media platforms

3. How We Use Your Information

We use your information to:

Provide and manage services
Schedule and confirm appointments
Process payments
Communicate with you (including SMS and email)
Personalize your experience
Improve our website and services
Send promotions and marketing (with consent)
Comply with legal and regulatory requirements

4. HIPAA & Medical Information

When applicable, Pearl Med Spa complies with the Health Insurance Portability and Accountability Act.

Protected Health Information (PHI) is:

Collected only as necessary for treatment and operations
Stored securely using administrative, technical, and physical safeguards
Shared only with authorized providers, staff, or partners involved in your care

Note: Some services (such as cosmetic consultations or marketing interactions) may not be covered under HIPAA protections.

5. SMS & Email Communications

By providing your contact information, you consent to receive:

Appointment confirmations and reminders
Post-treatment instructions
Promotional offers

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time:

SMS: Reply STOP
Email: Click unsubscribe

SMS Terms of Service

Pearl Med Spa maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for marketing/promotional purposes.

SMS Terms and Conditions

Pearl Aesthetic Group LLC, DBA Pearl Med Spa

Contacts can expect to receive general customer service, reminders and follow-ups, collecting reviews.
You can cancel the SMS service at any time. Simply text "STOP" to the number provided. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to rachel@pearlaestheticgroup.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy: https://pearllasercenter.com/privacy-policy

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience
Analyze website performance
Deliver targeted advertising

You may disable cookies through your browser settings, though some features may not function properly.

7. Sharing of Information

We do not sell your personal information.

We may share information with:

Service providers (payment processors, booking systems, marketing tools)
Licensed medical professionals involved in your care
Legal or regulatory authorities when required
Business partners (only as necessary for operations)

All third parties are required to maintain confidentiality and security.

8. Data Security

We implement industry-standard safeguards including:

Secure servers and encryption
Limited access to sensitive data
Staff training on privacy protocols

However, no system can be guaranteed 100% secure.

9. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request corrections
Request deletion (where legally permitted)
Opt out of marketing communications

To exercise your rights, contact us using the information below.

10. Florida Privacy Rights

While Florida does not currently have a comprehensive consumer privacy law equivalent to other states, residents are protected under:

Florida Deceptive and Unfair Trade Practices Act (FDUTPA)
Medical privacy and record laws

We honor all applicable Florida privacy and consumer protection standards.

11. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors without parental consent.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

13. Data Retention

We retain personal and medical information:

As required for medical records compliance
As necessary for business operations
As required by law

14. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

15. Contact Information

Pearl Med Spa
9774 Glades Rd, Suite A7
Boca Raton, Florida 33434

Email: info@pearlaestheticgroup.com
Phone: 561-334-2921

16. Consent

By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.